Frequent Asked Questions


Uthhan Information

Uthhan is a social initiative of Golden Era Royal Group run by Uthhan Charitable Trust for empowering underprivileged Indian artisans.

Founded in 2012, Uthhan is the first initiative in India where revenue from artifact sales goes directly to the respective artisan families without any middlemen. Uthhan is displaying its handicraft items on the online shopping site called uthhanecom.gergstore.com ( For Indian Customers) and uthhanglobal.gergstore.com( For Global Customers). The project is currently feeding 50k plus artisans in the states of Kerala, Karnataka, Andhra Pradesh, Telangana, Odisha, Tripura, Uttar Pradesh, Bihar, Jharkhand, West Bengal, and Meghalaya through craft sales. Uthhan Charitable Trust is providing raw materials, tools, smartphones, laptops, medical consumables, and sales to economically downtrodden artisans and clusters through its campaign called " Karigar Apnao Sanskriti Bachao Abhiyaan( KASBA ) started in 2020. KASBA has supported more than 10K plus families since inception. To know more visit - Uthhan.org

Payment

We have the following options

  • Cash on Delivery
  • UPI
  • QR
  • Bank transfer
  • Online Wallet options
  • Uthhan Gift Cards

You can send Uthhan Gift card to your loved ones. They can buy a variety of Uthhan Craft products in all categories using Uthhan Gift Card. Uthhan Gift cards are starting from Rs.50/-. To buy Uthhan Gift Cards click here.

Orders & Returns

Yes. We do international delivery. But you have to place your order from the Uthhan Global Website. To explore Uthhan Global crafts click here.

If you order in Express products the maximum delivery time is 3 days. If you place a normal order the delivery time will be 10 to 15 days based on the quantity and warehouse location. You can track your delivery through My Account.