Frequent Asked Questions
Uthhan is a social initiative of Golden Era Royal Group (GERG) along with different artisan Organisations for empowering underprivileged artisans across the globe
UTHHAN is Initiative and marketplace for Indian Artisans to sell their Handicrafts and Artefacts directly to the end-customers without any middlemen. The sale profit comes directly to the respective skilled artisan bank account. Uthhan as Marketplace where Customers can purchase their Handmade products directly from the Artisans at a reasonable price compare to other marketplaces.
Traditional artisans are a community that is exploited financially even after possessing a rare talent of creating artifacts in a different type of materials. The artisan community is the third largest population in India. They are in financial agony and underprivileged in all the segments since modern level trends in artifacts are an alien territory for the traditional artisans. Hence they lack the knowledge to change as per the modern day methodologies thereby getting exploited by Multinational giants in the retail segment, who acts as a middle man. They have ended up losing job respect and financial stability. The younger generation of artisans are reluctant to take up their hereditary job and started their career in different fields. Uthhan will be the first initiative in India where profit from artifact sales goes directly to artisan families without any middlemen through our platform. We will market their products through our outlets and online platforms and 95% of the profit from the sales will be directly given to the artisans through their Uthhan bank account thereby ensuring financial stability and job respect.
Orders & Returns
Our return policy is depends and varies with different products. You can return the product bought on Uthhan within 7-days of delivery.
After completion of successful purchase of Products from Uthhan, you will get order confirmation mail. Since, the products is from Artisans, it depends on the location of Artisan and as well as customer. Usually, customer will receive their product(s) by or within 10-15 days.
We are based at Bangalore, KA.
We don’t have any physical store right now. But still you can see our products on our eCommerce website. We are planning to start physical store in future days.
If you are an Artisan, Uthhan is right platform to you to sell your handicrafts to the customers. You can contact through Phone and as well as Email also.
Sometimes! For some unique products, MOQ (Minimum Order Quantity) will be there but not for all the products.
Yes, We do Handmade products customization also on the request of Customers. Customers need to send their Handmade product image to us.